Development of User Interface Quality Questionnaire (UIQHS), An Instrument for Evaluating User Interface.: -

Abstract

As a part of the healthcare management system, the patient registration system was developed to record patients' social and medical data. User interface evaluation is increasingly essential for health workers to avoid errors and difficulties when using the system during registration. The research aims to develop and validate the User Interface Question for Healthcare System (UIQHS), an instrument for evaluating the user interface of hospital systems. This study employed a quantitative approach in three steps: expert review, pre-test, and field test. UIQHS comprises 25 questions based on the 10 elements of user interface competencies. Ten academicians from the university evaluated the questionnaire in the first stage. The second stage involved a pilot study with 30 and 29 staff, respectively. The final stage was a field test with 233 staff in Semarang hospitals. This study used Pearson’s product-moment correlation for validity checks and Cronbach’s alpha coefficient to assess internal consistency. This study developed 22 questions based on the stages of expert, pilot test, and field test. The final IUQHS comprises 10 heuristic elements and 22 questionnaires. Enhancing the user interface in the hospital system is urgent to support successful health IT adoption, especially for the registration system. Future studies need to be conducted to test the validity and reliability for a wider area of hospital management systems.